Still at the pumps?

• Do Not turn the ignition on. • Inform the forecourt staff who will either push you away from the pumps or place cones around your vehicle. • Give us a call for professional advice 01472 867070. If it’s a small amount of the wrong fuel you may be able to safely top up with the right fuel.

Left the forecourt and the engine is

not running properly?

• Park up as soon as possible in a safe place. • Turn Off the ignition. • If the engine has stopped in the road then turn on your hazard lights. If it is safe to do so seek help to push the vehicle to a safe place. • If you are unable to move it to a safe place then depending on the road and traffic conditions you may need a breakdown service to move it. On a motorway use the SOS phones at the roadside. • Driver and passengers should not stay in the vehicle if it can’t be moved to a safe place. • Check the till receipt if you have one or contact the Filling Station to see if you have put the wrong fuel in. • Get appropriate professional advice.

Filled up recently and now the

engine won’t start

• Check the till receipt if you have one or contact the Filling Station to see if you have put the wrong fuel in. • Still not sure if you have put the wrong fuel in ? Get professional advice to determine the fault.

Still at the pumps?

• Do Not turn the ignition on. • Inform the forecourt staff who will either push you away from the pumps or place cones around your vehicle. • Give us a call for professional advice 01472 867070. If it’s a small amount of the wrong fuel you may be able to safely top up with the right fuel.

Left the forecourt and the engine is not running properly?

• Park up as soon as possible in a safe place. • Turn Off the ignition. • If the engine has stopped in the road then turn on your hazard lights. If it is safe to do so seek help to push the vehicle to a safe place. • If you are unable to move it to a safe place then depending on the road and traffic conditions you may need a breakdown service to move it. On a motorway use the SOS phones at the roadside. • Driver and passengers should not stay in the vehicle if it can’t be moved to a safe place. • Check the till receipt if you have one or contact the Filling Station to see if you have put the wrong fuel in. • Get appropriate professional advice.

Filled up recently and now the engine won’t start

• Check the till receipt if you have one or contact the Filling Station to see if you have put the wrong fuel in. • Still not sure if you have put the wrong fuel in ? Get professional advice to determine the fault.